Quick fix

a little helpSometimes it does pay to complain. The sign for my bus stop was knocked down in the aftermath of the February snowstorms—a passing plow, a wayward pine tree, an overeager Bobcat, I don’t know. And it remained knocked down for weeks and weeks. Someone tried to prop it up into a pile of wood chips, but mostly it just lay on the ground. Recently someone else leaned it against the street name sign. And for weeks and weeks we had to tell bus drivers, yes, this is my stop at this corner, even though you can’t see the sign.

stumpClearly this wasn’t just a question of hammering the post back into the turf, because it was snapped off.

much betterAnd so finally last Friday morning I contacted customer service through the Fairfax Connector’s web site, notifying them of the problem. (I don’t know why none of the drivers on the two lines that service this stop, apparently, had done so as well.) Later that day I received an acknowledgement, and by Thursday evening, a shiny new sign (URL-enabled) was in place.

Now if the Connector’s ugly red and orange color scheme were as easy to fix…

A simple ramp

In an excellent post, Matt Johnson explains what happened after Friday’s White Flint-bound Red Line train found itself on the pocket track just beyond Farragut North, how the electromechanical safety systems did the job they were designed to do, and how a derailer works.

… not only did the derailer prevent a collision or damage to misaligned switches, it also prevented the train from fouling either main track. However, while this event saw the safety system avert potential disaster, it is not clear why a potentially dangerous situation was allowed to progress so far.

The right direction

James Hohmann visits WMATA’s sign shop.

button for elevatorDiscreetly, nothing is said about the hand-made annotations to the elevator call buttons that are meant to keep us from pushing the emergency notifier when all we want to do is get to the train mezzanine.

Technological developments continue to change the way signs are made and installed…. In the… not-so-distant past, workers meticulously copied the wording from a sign they needed to replace. Now they snap digital photos.